Terms of Service
Last updated: October 16, 2025
Welcome to Dr Melaxin. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or making any purchase.
1. General Information
This website is operated by Dr Melaxin. Throughout the site, the terms “we”, “us” and “our” refer to Dr Melaxin. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
2. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
3. Products and Pricing
All products listed on our store are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.
We make every effort to display accurate product images and descriptions. However, we cannot guarantee that your device’s display of any color will be accurate.
4. Payment Methods
We accept the following payment methods: Credit/Debit Cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, Amazon Pay, and Shop Pay.
All payments are processed securely through our payment gateways. We do not store any payment card details.
5. Shipping and Delivery
We currently ship to the following countries: United States, Canada, United Kingdom, Australia, and New Zealand.
Free Standard Shipping: 5–6 business days
Express Shipping: 3–4 business days
Delivery times may vary due to factors beyond our control such as customs delays or local postal disruptions. Once your order is shipped, you will receive a tracking number via email.
6. Returns and Refunds
For information regarding returns, exchanges, and refunds, please refer to our Refund Policy page. We reserve the right to deny refunds for items that do not meet our return conditions.
7. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You are responsible for maintaining the confidentiality of your account and password.
8. Third-Party Services
Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for any third-party websites or materials and encourage you to review their policies before engaging with them.
9. Limitation of Liability
In no case shall Dr Melaxin, our directors, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages arising from your use of our products or services.
Our skincare products are for external use only. Individual results may vary. Always read product labels and perform a patch test before use. If irritation occurs, discontinue use immediately.
10. Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.
11. Contact Information
For any questions about these Terms of Service, please contact us at:
Email: drmelaxinskincare@gmail.com
Phone: (938) 222-0542
Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)